Privacy Policy

Welcome to Chico Nova! We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and share your data when you visit https://chiconova.com/ or make a purchase from us.

Information Collection

When you visit our Site, certain information about your device is automatically collected, such as your web browser, IP address, time zone, and cookies. We also gather data on your interactions with the Site, including the pages or products you view and the referral sources. This information, termed as “Device Information”, helps us enhance your browsing experience.

When you make a purchase on our Site, we collect specific details such as your name, billing and shipping addresses, payment information, email address, and phone number. This information, termed as “Order Information”, is crucial for processing your orders efficiently.

How We Use Your Information:

• Personalization: We use your information to personalize your experience and provide content and products tailored to your interests.
• Website Improvement: Your data helps us enhance our website for better service.
• Customer Service: We utilize your information to respond to your inquiries and requests effectively.
• Contests and Promotions: Information collected may be used to administer contests, promotions, surveys, or other site features.
• Transaction Processing: We swiftly process your transactions to ensure seamless service.
• Ratings and Reviews: We may ask for feedback on services or products to improve our offerings.
• Follow-Up: We may follow up with you after correspondence through live chat, email, or phone inquiries.

How We Protect Your Information:

• Security Measures: Our website undergoes regular security scans to safeguard against vulnerabilities.
• Malware Scanning: We conduct routine malware scans for added protection.
• Secure Networks: Your personal data is securely stored behind restricted access networks.
• Encryption: Sensitive information is encrypted using SSL technology for secure transmission.
• Secure Transactions: All transactions are processed through secure gateway providers and not stored on our servers.

Cookie Usage:

• Shopping Cart: Cookies are used to remember and process items in your shopping cart.
• Browser Settings: You can manage cookie preferences through your browser settings.

Third-Party Disclosure:

• Confidentiality: We do not sell, trade, or transfer your Personally Identifiable Information to outside parties without advance notice.

• Exceptions: Information may be shared with trusted third parties such as website hosting partners or when required to comply with the law or protect rights and safety.